Mobile Service Advisor

Mobile Service Advisor  –  Stoke – OTE £33,000 – Main Dealership 

Role – Mobile Service Advisor 
Location – Stoke 
Salary – OTE £33,000

Our client is looking for a reliable and customer-focused Mobile Service Controller to join our team in Stoke.
This role is ideal for someone with motor trade experience who enjoys dealing with customers and keeping things organised. You’ll be supporting the service department by managing bookings, speaking with customers, and making sure work is completed efficiently.

 Key Responsibilities Mobile Service Advisor Role:

• Provide accurate estimates and explain recommended work clearly and confidently
• Allocate work to technicians and manage workflow efficiently
• Coordinate bookings and liaise with technicians to ensure efficient turnaround
• Deliver exceptional customer care and follow-up communication
• Identify additional service opportunities while maintaining trust and transparency
• Manage digital job cards, service records, and mobile scheduling tools to help transition onto digital job cards

Requirements for this Mobile Service Advisor Role:

• Previous experience as a Service Advisor or in automotive aftersales
• Knowledge of vehicle maintenance and repair processes
• Excellent communication and interpersonal skills
• Highly organised with the ability to work independently
• Full, clean driving licence
• Confident using tablets, apps, and digital systems

 What We Offer

• Salary: Up to £33,000 depending on experience + bonus
• Ongoing training and development
• Supportive team environment
• Career progression opportunities within a growing automotive business

Mobile Service Advisor  –  Stoke – OTE £33,000 – Main Dealership