Job Title: Service Controller
Location: Didcot
Hours: 42 hours per week – Variable any 5 from 7
Salary: £41,000 – £43,000
WHAT TO EXPECT
A busy environment that will require a practical, motivated and enthusiastic individual to cover duties in the Control Room of a busy Passenger Service Vehicle depot. Operating to the highest standards ensuring that customers get the service they deserve. So, if you are a people person, can resolve difficult situations in a friendly and polite manner, then this role could be for you.
WHAT YOU’LL DO
Key Responsibilities of the Service Controller / Engineering Controller / Control Room Supervisor:
- Supervise the depot run-out / run-in
- Ensure correct, safe, legal and efficient operation of the bus services
- Deal with outside agencies e.g Local Authorities
- Conduct on-bus revenue protection checks and roadside observation duties
- Complaint investigations
- Coach and support drivers daily
- Working knowledge of health and safety with the willingness to obtain the IOSH Qualification
- Support the Engineering Team with vehicle queries
WHAT YOU’LL NEED
Knowledge, Skills and Experience the Service Controller / Engineering Controller / Control Room Supervisor would need
- Work flexibly either alone or as part of a team
- Experience of staff rostering
- Ability to write reports
- Be able to organise and motivate in challenging conditions
- Must hold a category B manual licence and PCV licence.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
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