Workshop Controller

Workshop Controller – Telford  – Main Dealership – £35,000 
 
Job Title – Workshop Controller
Salary – £35,000 Basic Salary Plus Bonus 
Location – Telford
 
Our client in Telford has a fantastic opportunity for a Workshop Controller to join their busy workshop.

Workshop Controller Key Responsibilities:

• Responsible for the efficiency and utilization of technicians
• Ensuring the successful distribution of job cards through the workshop
• All related administration is completed to an accurate standard
• Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS
• Pass all completed jobs to service costing/warranty/administration for invoicing whilst ensuring all work hours expended have been documented
• Operate the workshop loading system, allocating jobs to the Technicians who are most suitable
• Upsell to customers when appropriate and enjoy hitting both personal and department targets
• Allocate and manage work across the workshop team
• Monitor vehicle progress and ensure jobs are completed on time
• Carry out quality checks and ensure high standards are maintained
• Liaise with technicians, service advisors, and customers
• Support and motivate the workshop team
• Ensure health and safety procedures are followed
• Help maximise workshop efficiency and productivity

Minimum Requirements as a Workshop Controller in Telford:

• Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand
• Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence
• You will need to have experience gained in a main dealer Service Department
• Previous experience in a Workshop Controller or senior technician/senior service advisor
• Strong automotive knowledge and technical understanding
• Excellent organisational and communication skills
• Ability to manage a busy workload and meet deadlines
• Strong attention to detail and commitment to quality
• Full UK driving licence

If you want to hear more about the Workshop Controller role, please send us your CV

Workshop Controller – Telford – Main Dealership – £35,000 + Bonus