Job Title Senior Service Advisor
Location: Basingstoke
Salary: £28,500 OTE £40,000
How long have you been waiting to step into a Senior Role as a Service Advisor? You’ve held the fort, introduced and trained the new starters, and lost count of the 10/10 customer score cards…and it still hasn’t happened yet?
This is your chance to join their dynamic and successful aftersales team that is looking to take on the next leader for the Service Reception. You’ll be accredited with the brand within 12 months, working alongside a manager that has A) progressed themselves with the business and can show you how, and B) will push you to being their 2nd in command – and further – within the Group for the future.
So long as you are driven to succeed, and can exhibit experience working within the Service Reception in the Motor Trade we should probably talk.
- Company Car + Fuel card
- Successful Premium brand with a tailwind in Electric/Hybrid franchises
- OTE circa of £40,000
Key Senior Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Senior Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you want to have a chat about the position before applying, please call me on 07885 857727.
Also don’t worry if your CV is out of date, we can come back to that later.
Grab the bull by the horns and apply below or contact Eric Duxbury on 07885 857727 / email your up to date CV to eric@holtrecruitment.com
Senior Service Advisor – OTE £40,00 – Main Dealership – Basingstoke Area
