Job Role:- Automotive Service Advisor
Salary:- 36,000 OTE
Location:- Wokingham
We have taken on for a Service Advisor in the Wokingham for a very popular volume Dealership. The lifespan of this dealership goes well over 50 years; a household name brand, with a very loyal / repeat customer base. This is a very active site, which means high upsell potential and strong team bonuses too.
Here are a few pointers: –
- Paying up to £30,000 basic with bonus + quarterly CSI bonuses totalling over £36,000
- 1 of 4 Saturdays
- Very quick accreditation – one fact about the Group is the majority of their managers progress frequently from within, you will be given training for growth through their training academy.
- Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities for this Service Advisor role
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customer’s needs
- Advise on timescales and collection arrangements / Produce job cards on in-house computer system
- Update customer and vehicle records / Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you are interested in finding out more get in contact with Eric Duxbury on 07885 857727, email eric@holtrecruitment.com or send us your CV by Clicking Apply Now!
