Job title:- Automotive Service Advisor
Location:- Guildford
Salary £36,000 +
Our client, a main dealership in Guildford is looking for a Service Advisor to join their dynamic and successful Aftersales team.
- The Service Advisor role comes with a competitive salary of up to £31,000, with a bonus potential of £5,000
- Manufacturer and on the job training.
- Experience in retail ideal, but open to candidates with the character, energy and social skills to build customer relationships.
- Perfect opportunity for someone looking to consider a career for within the motor trade (driving license required)
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Trainee Service Advisor Requirements:
- Experience in a similar role, i.e customer facing
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
- The drive and determination to work in the motor trade and become a recognised and Accredited UK Motor Trade Standard Service Advisor (which will open many career doors in the future too)
- A UK driving license
If you want to hear more about the Trainee Service Advisor role, please send us your CV by clicking ‘apply now’ or by contacting Eric Duxbury on 07885 857727 or eric@holtrecruitment.com to discuss further.
Service Advisor –£32,000 OTE £38,000 – Guildford
