Job Title: Workshop Manager
Location: Bournemouth, UK
Salary: Up to £50,000 per annum
Working Hours: Monday to Friday, 8:00 AM – 5:30 PM
Company Overview: We are a reputable automotive service centre located in Bournemouth, dedicated to providing top-quality vehicle maintenance and repair services. Our commitment to excellence has earned us a loyal customer base and a strong presence in the community.
Position Overview: We are seeking an experienced and dynamic Workshop Manager to oversee the daily operations of our busy automotive workshop. The ideal candidate will possess strong leadership skills, a deep understanding of automotive repair processes, and a commitment to maintaining high standards of customer service and safety.
Key Responsibilities:
- Team Management: Supervise and lead a team of vehicle technicians, ensuring efficient workflow and high-quality workmanship.
- Work Allocation: Assign tasks to technicians based on their skill levels and the complexity of each job, ensuring optimal use of resources.
- Quality Control: Monitor repair and maintenance activities to ensure all work meets company standards and customer expectations.
- Customer Service: Address customer inquiries and concerns promptly, providing accurate information and solutions to maintain high levels of satisfaction.
- Safety Compliance: Ensure all health and safety regulations are adhered to, maintaining a safe and organized workshop environment.
- Inventory Management: Oversee the ordering and stock levels of parts and equipment, ensuring availability for scheduled work without overstocking.
- Administrative Duties: Maintain accurate records of work completed, parts used, and customer interactions.
- Continuous Improvement: Identify areas for process improvements and implement strategies to enhance workshop efficiency and service quality.
Qualifications:
- Proven experience in a workshop management or supervisory role within the automotive industry.
- Strong technical background with hands-on experience in vehicle maintenance and repair.
- Excellent leadership and team-building skills.
- Exceptional organizational and time-management abilities.
- Effective communication skills, both verbal and written.
- Proficiency in using automotive diagnostic equipment and software.
- Knowledge of health and safety regulations related to automotive workshops.
Benefits:
- Competitive salary up to £50,000 per annum.
- Standard working hours from Monday to Friday, 8:00 AM – 5:30 PM, with no weekend work.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
Application Process: Interested candidates are invited to submit their CV along with a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. Applications should be sent to [email address] by [application deadline].
We look forward to welcoming a dedicated Workshop Manager to our team who will contribute to our continued success and uphold our commitment to excellence.
How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Anton on 07519070576.